Privacy Policy
Charmed by Exotix collects information to give you the best possible shopping experience. This privacy policy is intended to assist you to understand what information we gather when you visit our site, how we use that information and what safeguards we have in place for that information.
USING PERSONAL INFORMATION WE COLLECT ONLINE
Charmed by Exotix is committed to protecting the personal privacy of all our customers. Personal information about our customers will be handled appropriately and you may contact us at any time to request details about what information we hold, request it to be changed or deleted.
Charmed by Exotix:
- Will only collect customer information required to do business with the customer. This will include name, address, delivery address, e-mail address, contact telephone number and purchasing information.
- Will not sell or rent any personal information about our customers.
- Will only use a customer’s personal information for Charmed by Exotix marketing purposes with the customer’s permission to do so. We will also provide you with an option to decline these updates.
- We will not be liable for any disclosure of your personal information to any third party not authorised under this agreement which was beyond our control.
The personal information you provide will not be disclosed to any organisation except:
- Australia Post or a courier company contracted to deliver your purchase.
- Financial bodies in order to process the transaction.
- As required or authorised by law.
SECURITY STATEMENT
Charmed by Exotix takes its responsibility to ensure that all personal information you provide us is kept confidential and secure very seriously.
Our payment gateway DirectOne offers our customers the latest in credit card security and fraud prevention.
- 128 Bit Secure Sockets Layer (SSL) certificate. This means that all credit card information is encrypted and fully secured at all times.
- Credit card numbers are never stored. Should someone gain access to the system your credit card details can never be stolen. The transaction information is directly sent to the bank for processing.
- DirectOne Payment Solutions has successfully completed the VISA Account Information Security (AIS) validation process. The AIS program defines security and industry best practices to protect sensitive data such as credit card account information and personal details.
- We do not reveal your entire credit card numbers when confirming an order. Of course, we confirm the entire credit card number to the appropriate credit card company during order processing.
- Charmed by Exotix will also take measures to securely delete any personal information when it is no longer required.
UPDATES TO OUR PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
COOKIES
What are Cookies?
A cookie is a small data file that is stored by your Web browser on your computer. Cookies are used to help track your clicks and pass information as you go through the pages within Charmed by Exotix.com. This allows Charmed by Exotix to make our site more responsive to your needs by delivering a better and more personalized experience to you.
How do we use Cookies on our Web Site?
Cookies are used in the Charmed by Exotix online shopping system. They are mainly used to keep track of the items purchased within the online shopping system and to ease the shopping process.
These cookies are only kept within the session when you are using the online shopping system. They are automatically removed from your PC as soon as you close your browser.
TERMS OF USE
This Web Site in owned by Charmed By Exotix (ABN 61 025 655 763)
Use of this Web Site is subject to these Terms of Use.
All prices are in Australian Dollars and are inclusive of Australian GST (Goods and Services Tax).
Except as permitted by the Commonwealth Copyright Act 1968 (as amended) no part of this website may be reproduced, adapted, performed in public, or transmitted in any form by any process without the express written permission of Charmed by Exotix.
This site is provided “as is”. Charmed by Exotix makes no express or implied warranties or representations as to the operation of the site or the content, information or materials on the site. You expressly agree that your usage of the site is at your sole risk.
Charmed by Exotix does not warrant that this site or any associated components including emails sent are free of viruses, spyware or other harmful elements. Charmed by Exotix will not be liable for any damages arising from the use of this site, whether they be direct, indirect, punitive or consequential. In the event this disclaimer is ineffective, the maximum compensation due to you is refund of the services or products ordered.
Where you select for items to be delivered those items purchased from Charmed by Exotix are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
GENERAL POLICY
We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
QUESTIONS OR CONCERNS
If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us.
